Terms of Services
Last Updated: June 21, 2026
TERMS OF SERVICE
OVERVIEW
Welcome to Mila Maison! The terms "we," "us," and "our" refer to Mila Maison. Mila Maison operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Mila Maison is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy located at https://www.milamaison.com/policies/privacy-policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence, and you consent to allow any minor dependents to use the Services on devices you own or manage. You may be asked to provide information such as your email, billing, payment, and shipping details, and you represent that all information you provide is correct, current, and complete. You are responsible for maintaining the security of your account credentials and for all account activity, and you may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to represent our products accurately. However, colors and product appearance may differ from how they appear on your screen depending on your device and settings. We do not warrant that the appearance or quality of products will meet your expectations or match what is depicted online. All product descriptions are subject to change at any time without notice, and we may discontinue any product or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Mila Maison reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully, as we may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy at https://www.milamaison.com/policies/refund-policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation. All prices are in Canadian dollars (CAD) unless otherwise stated, and posted prices do not include taxes, shipping, handling, customs, or import charges unless expressly stated. You agree to provide current, complete, and accurate purchase, payment, and account information, and you represent that you are authorized to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Customers are responsible for any customs duties, import taxes, or other charges imposed by their jurisdiction.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, text, images, graphics, reviews, video, and audio, and their selection and arrangement, are owned by Mila Maison or its licensors and protected by applicable intellectual property laws. These Terms permit personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, or transmit any material on the Services without our prior written consent. Mila Maison's names, logos, and designs are our trademarks and may not be used without permission. Shopify's name and logo are trademarks of Shopify.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. These are provided "as is" and "as available" without warranties, and your use of them is at your own risk and subject to the relevant third party's terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party materials and are not liable for any harm related to your use of them. Please review the third party's policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Mila Maison is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Mila Maison. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Mila Maison, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Mila Maison.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy at https://www.milamaison.com/policies/privacy-policy, and certain personal information may be subject to Shopify's Privacy Policy at https://privacy.shopify.com/en. Because the Services are hosted by Shopify, information you submit will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide services to you.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use. You represent that you own or have rights to all Feedback, and that it will not violate any third-party right or contain unlawful, abusive, or obscene material. We are under no obligation to keep Feedback confidential, pay compensation, or respond to it.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information in the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose; to violate any laws or regulations; to infringe intellectual property rights; to harass or harm any person; to transmit false or misleading information or spam; to impersonate any person or entity; to upload viruses or malicious code; to collect others' personal information; to scrape or crawl the Services; or to interfere with or circumvent its security features. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at our discretion at any time without notice, and you will remain liable for all amounts due up to the date of termination. Sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, and Privacy Policy.
SECTION 15 - EMAIL AND SMS MARKETING; DISCLAIMER OF WARRANTIES
By subscribing to our email or SMS marketing programs, you agree to receive recurring marketing communications from Mila Maison, which may include promotional offers, product launches, reminders, and updates. Consent is not a condition of purchase, and message and data rates may apply for SMS. You may unsubscribe from emails using the unsubscribe link, or opt out of SMS by replying STOP.
EXCEPT AS EXPRESSLY STATED BY MILA MAISON, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL MILA MAISON, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Mila Maison, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or third-party right, or your access to and use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, it shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or your rights and obligations without our prior written consent, and any such attempt is void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms, the Services, or any transaction with Mila Maison shall be brought exclusively in the courts located in British Columbia, Canada, and you consent to the personal jurisdiction and venue of such courts.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Mila Maison
[Your business mailing address]
British Columbia, Canada
Email: support@milamaison.com
Website: https://www.milamaison.com